I love this dog sitting service! I travel for work, and Michelle never fails to get me up to date on my little guy sends text messages and videos. It's not just a potty break; she takes the time with him, and he recognizes her as someone who truly cares for him. She calls if she notices anything out of the ordinary. My little guy is medically fragile. She has taken him to the vet while I have been out on the road. My vet praised her for her recognition of the issue at hand and also told me that both I and my little guy were quite fortunate to have her!!. I wouldn't use anyone else!